Report: Shoprite Stores Close in Ibadan, Ilorin as Shelves Run Bare in Lagos and Abuja

Shoprite, once a dominant force in Nigeria’s supermarket sector, is facing serious operational challenges. Outlets in Ibadan and Ilorin have shut their doors, while stores in Lagos and Abuja show eerily empty shelves and dwindling stock, according to a recent investigation by Daily Trust.

Residents and shoppers in Lagos, visiting the Ikeja City Mall location, reported seeing entire aisles with only a few products, frozen-food sections nearly bare, and wine racks mostly empty. A store administrator, speaking anonymously, told the Daily Trust that the retailer is currently in negotiations with suppliers to renegotiate contracts, noting recent changes in ownership as part of the cause.

In Ibadan, branches in Mokola and along Ring Road have reportedly been locked for several days, while Ilorin’s store appears stranded, with empty displays and minimal staff. One employee, also speaking off-record, attributed the decline in operations to delayed restocks and supply problems.

The trouble builds on a broader context: Shoprite’s exit from its original South African ownership in Nigeria several years ago, transitioning to a local-investor franchise model. Costs, inflation, supply chain disruptions, and high rental rates—especially in premium malls—emerged as recurring challenges cited by staff and industry observers.

Despite the alarming signs, management has moved to reassure customers. A notice at the entrance of the Ilorin store reads that the shutdown is temporary, citing “circumstances beyond immediate control,” and promises that restocking will begin by the end of September. Officials deny plans to shut down operations completely.

Shoppers, however, remain wary. Many have expressed disappointment over inconsistent product availability and the lack of clear communication from Shoprite’s leadership. For now, the company appears to be at a crossroads—caught between financial pressures and customer expectations.